About Your Hospital Stay

Your doctor has chosen to admit you to Hermann Area District Hospital because of the specific services we can provide for you.  Your doctor is a member of our Medical Staff.

 

Click for General Information:

 

          -   Admission

          -   Financial Arrangements

          -   Delayed Charges

          -   Advanced Directives

          -   What to Bring

          -   Visitors

          -   Services

          -   Going Home

Admission


 

Please bring information necessary to provide you with the care you need, medication list, medical history and current insurance card.

 

When you arrive, the admissions department will have some forms that you, your next of kin, or appointed guardian will need to fill out and sign.  These papers are conditions of admission, permission for medical and/or surgical treatment, and financial arrangements.

 

The hospital offers a choice of private or semi-private accommodations.  We will do our best to honor your preference.

 

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Financial Arrangements


When you are hospitalized, you might have concerns regarding costs of your hospitalization. The staff at HADH would like to help you with your concerns. We will work with you and your insurance provider in every way possible.

 

At the time of your admission, you or your representative will be required to make financial arrangements. If you have hospitalization insurance, please present your insurance card on admission. A deposit may be requested when you are admitted. Inability to pay at the time of your admission, will not hinder your admission. However, the hospital will bill you and/or your insurance company for any costs incurred during your stay.

 

You will receive a monthly statement showing the status of your account. Hospital bills are expected to be paid within 30 days, unless prior arrangements have been made with the Patient Accounts Department. For your convenience, we will accept checks, VISA, Master Card or Debit Cards for payment on your account. If you do not have hospitalization insurance, and you cannot pay your bill at the time you are discharged from the hospital, please discuss your situation with the Patient Accounts Department representative. Establishing a payment plan, soon after your admission can be helpful to both you and the hospital. The Social Worker at HADH may be able to help you find other ways to pay your bill.

 

Should you be one of our self-pay swing bed patients, advance payment is requested.

 

Always, remember, if you have any questions or concerns regarding your bill, call the Patients Accounts Department, 573-486-2191, ext.214.

 

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Delayed Charges


Charges for treatments or medicines ordered 24 to 48 hours preceding discharge may not be received at the business office in time to appear on your bill before you leave the hospital. You may receive a final bill including delayed charges a few days after discharge.

 

If you should have any questions about your bill, after going home, please do not hesitate to call the hospital business office for clarification. 573-486-2191 ext.214.

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Advanced Directives


It is your right to accept or refuse medical care. Advance directives can protect this right should you become mentally or physically unable to choose or to communicate your wishes. A health care directive (living will) or a durable power of attorney for health care allows you to give directions to your health care providers and family about your wishes for future medical care. Advance directives apply only to medical care; they are not financial documents.

 

If you already have an Advance Directive or documentation concerning your medical wishes please bring a copy with you.

 

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What To Bring


You may want to bring your personal toilet articles, pajamas or nightgowns, robe and slippers. Patients are not permitted to walk barefoot, due to health and safety regulations.

 

It is strongly recommended that you leave valuables at home or send them home with members of your family. If this is not possible, you may ask the staff to deposit valuable items in the hospital safe. The hospital cannot be responsible for money and other valuables kept in your room, or personal items brought to the hospital. Lost and Found items are turned into the business office. They are discarded if not claimed after a reasonable period of time.

 

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Visitors


Please ask your guests to keep their visits brief and to maintain a quiet environment.

 

Limit visitors to two (2) per patient.

Children under 12 years of age are requested to obtain special permission to visit. If children under the age of 12 are brought to the hospital they must stay in the lobby under adult supervision.

 

Ask your visitors to respect hospital property. We ask that they be careful with food and drink.

 

Please observe the “no smoking ” policy. The policy includes the outside grounds.   We are totally SMOKE FREE. 

 

It may be necessary for your visitors to leave the room when the doctor or nurse needs to provide care.

 

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Services


The hospital provides in-house clergy for your spiritual needs. If you prefer to have your personal clergy visit, you may ask the nurse to contact him or her. A chapel on the first floor near the nurse’s station is always open to people of all faiths who seek comfort through meditation.

 

Television sets are available to all patients. We ask that you be considerate of other patients by keeping the sound low and turning your set off when you are not watching.

 

Telephones and Internet Wi-Fi are provided in all patient rooms throughout the hospital. A Gift Case in the main lobby is sponsored by the hospital auxiliary.

 

Beautician & Barber Services can be arranged if you are a patient for an extended time.

 

Notary Public services are available in the business office for hospital-related and patient’s documents. There is no charge for this service.

 

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Going Home


When you are dismissed from the hospital, your physician will write a discharge order. Your healthcare team members will discuss your discharge needs with you and/or your family.

 

We suggest you notify your family as soon as you know you are going to be discharged.

 

It will be necessary for you, or someone representing you, to stop by the business office to complete your discharge.

 

Before you leave your room, give it a final check to make sure you have not forgotten any personal belongings.

 

A nurse will escort you to your car

 

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